Water softeners and reverse osmosis (RO) systems both treat water, but they do so in different ways and for different purposes:
- Water Softeners. Water Softeners reduce water hardness caused by minerals like magnesium and calcium through a process known as ion exchange. As the water filters through a medium of resin (small sand-like beads), the hard magnesium and calcium ions trade places with the soft sodium ions in the resin. This process both improves the taste of water and can also prevent mineral deposits (called “scale”) from building up in plumbing and appliances, which can extend their lifespan and reduce water bills. Water softeners are usually installed at the entry point of a home’s water supply and soften water for the entire household. The resulting soft water will also greatly reduce adverse health consequences of hard water such as psoriasis (dandruff), eczema (skin itchiness and irritation) kidney stones, calcium buildup, etc.
- · Reverse Osmosis Systems. Reverse Osmosis Systems (RO) purify water by using a semi-permeable membrane to filter out contaminants and minerals. This process removes nearly all impurities or contaminants, including chlorine, fluoride, pesticides, lead, copper, iron, salt, pesticides, arsenic, nitrates, and sulfates. RO systems are installed at the point of use, such as under the kitchen sink (with a connection to the waterline of the refrigerator) and provide purified water for drinking and cooking. RO water is often used for beverages like coffee, tea, juice, and ice.
Both a water softener and an RO system offer significant benefits which improve the quality of water in your home or business. However, each works in its own unique way and each has added benefits. The two systems usually complement each other when installed in the same household or business.
Here are some things to consider then deciding to install these systems so that you may make an informed decision.
Why Should You Install Any Water Filtration System?
Depending on where you live, your water supply may contain high levels of contaminants that do not belong in health water. These contaminants may include, arsenic, lead, copper, iron, chlorine, fluoride, E-Coli, pesticides, and many other unwanted chemicals and minerals. These impurities can give your water an unpleasant taste or odor and can also cause damage to your plumbing fixtures and appliances.
In order to remove these contaminants, a water filtration system is required. A water softener will remove the dissolved minerals, and a reverse osmosis system will remove the harmful contaminants and dissolved minerals.
The main source of mineral deposits (called “scale”) that build up in your home or business’ plumbing is scale (caused by hard magnesium and calcium). The buildup of scale in your water pipes can reduce the efficiency of your water fixtures and appliances that use water. This will lead to higher water bills. Installing a water softener will alleviate this problem and lengthen the useful life of your pluming, water fixtures and appliances (faucets, dishwasher, washing machine, coffee maker, etc.).
Installing a reverse osmosis system will filter out a wide range of unwanted and unhealthy contaminants and impurities.
Reverse Osmosis
Osmosis is the passing of molecules of a solvent (water) through a semipermeable membrane (filter) from a less concentrated solution to a more concentrate one. A fancy way of saying, “water passing through a filter.” Reverse Osmosis is the opposite – when the solvent (water) is forced through membrane (filter) in the opposite direction – this causes a much higher concentration on one side of the membrane. More simply stated, all of the contaminants stay on one side of the filter and the water on the other side is contaminant-free.
As water is forced through the membrane, all of the impurities and contaminants are filtered out – anything larger than the holes in the membrane cannot pass through – thereby resulting in clean and safe water.

Reverse Osmosis Systems remove a wide range of contaminants including dissolved minerals, bacteria, viruses, and organic molecules. They are used in many commercial settings to purify water for a variety of applications, including drinking water, ingredient water, and water for testing. Some examples are medical facilities, food and beverage production, desalination plants, pharmaceuticals and metal finishing and plating. Reverse Osmosis is the primary method of creating drinking water from sea water in the Middle East.
Water Softeners
A water softener is a multi-stage water filtration system that (1) removes dissolved minerals and chemicals such as lead, copper, iron, and chlorine and (2) ionically alters magnesium and calcium, thereby “softening” the water.
The process of ion exchange involves trapping minerals in resin beads and exchanging them for sodium or potassium:
- Water enters a tank filled with negatively charged resin beads that are coated with sodium ions.
- The water’s negative charge pulls in the positively charged mineral ions, removing them from the water.
- The water collects positively charged sodium ions from the beads to replace the minerals.
- When the resin beads are full of minerals, a salt or potassium solution removes the minerals and replenishes the sodium. The resulting chloride solution is then drained.

Benefits of Each Type of Water System
Reverse Osmosis Systems:
- Better Tasting Water. RO systems remove total dissolved solids (TDS), which can make water taste strange or bad, especially in areas with high TDS levels. RO systems can also improve the odor and appearance of water.
- Removes Pollutants and Contaminants. RO systems can remove up to 99.9% of hazardous pollutants and contaminants, including chlorine, chloramines, disinfection by-products (DBPs), PFAS, PFOA, volatile organic compounds (VOCs), and heavy metals.
- Easy to Maintain. RO systems require minimal maintenance, with filters only needing to be changed every 12-18 months at most, and the membrane lasting for two years or longer.
- Environmentally Friendly. RO systems can help reduce plastic waste by eliminating the need to buy bottled water.
- Better for Cooking. Pure water from an RO system can enhance the flavors of food.
Residential and Commercial. RO systems may be used in both residential and commercial settings.
Water Softeners:
- Cleaner Hair and Skin. Soft water can help promote healthier skin and hair by improving the effectiveness of bathing and showering. It can also help treat skin conditions like eczema, psoriasis, dermatitis, and rosacea. Hard water can contain calcium, which can build up on the skin and scalp, causing irritation and dryness. Softened water can also make hair look shinier and feel silkier and make it easier to get soap and shampoo to lather.
- Less Adverse Health Effects. Hard water can cause eczema (skin itchiness and irritation), psoriasis (dandruff), kidney stones, calcium buildup in the body and teeth, and a variety of other health issues.
- Better Tasting Water. Softened water can make drinking water clearer and better tasting.
- Cleaner Dishes and Glasses. Softened water can reduce or prevent mineral spots on glassware and soap films and detergent curds in sinks and washing machines.
- Brighter and Softer Laundry. Softened water can brighten and soften clothes and prevent them from feeling rough and non-pliable after drying.
- Save Money. Softened water can help you save money on cleaning products, gas, and electricity. Hard water can make it harder to create an effective lather with soap, and it can also decrease the space available for water to pass through pipes, which can increase water pressure and make appliances run less efficiently.
- Protect Your Appliances. Softened water can prevent the build-up of minerals (scale) on the inside of pipes, fixtures, and hot water heaters, which can help lengthen the life of some appliances.
- Reduce Environmental Footprint. Softened water can help reduce the amount of products, water, and energy required to keep your home clean, which can benefit the planet.
Maintenance of Both Water Systems
Reverse Osmosis Systems:
The maintenance costs of a reverse osmosis system are relatively low. The filters require changing every 12-18 months depending on how many people live in the home and how often the system is used. There are no other maintenance costs for a reverse osmosis system.
Water Softeners:
The only maintenance required for a water softener is the adding of salt to the systems sale basin. It is recommended that the basin be filled half-way to the top with sale tablets and then refilled to that level when the salt level is less than one-fourth of the basin. A 40lb bag of salt currently costs approximately $8.50 at Home Depot and Lowes.
Working in Conjunction With Each Other.
Water softeners and reverse osmosis systems complement each other.
A water softener will remove the harness minerals from the water which will in turn prolong the life of all water-based appliances, including the RO system filters. The water from a water softener will be soft and perfect for showering, bathing, dishwashers, laundry machines and all other water-based appliances. However, the softened water will still have some contaminants and will not necessarily be safe to drink or for use in cooking.
Reverse osmosis systems are designed to remove all impurities and contaminants from water. A 5-stage RO System will eliminate up to 99% of contaminants, including bacteria and viruses.
It is recommended that both a water softener and a reverse osmosis system be installed for the best possible water quality for your home. This combination will remove the most comprehensive impurities, including dissolved minerals, bacteria, viruses, and organic molecules.
While both systems are effective, they work best when used together for the following reasons:
- Reverse osmosis can remove impurities that water softeners cannot;
- Water softeners can help extend the life of reverse osmosis membranes;
- The two technologies are used to treat different types of water contamination.
Reverse osmosis is often used to remove dissolved minerals, while water softeners are more effective at removing hardness minerals. By combining the two technologies, you can achieve optimal water purification.
THINGS TO CONSIDER WHEN DECIDING ON WHICH SYSTEM TO INSTALL:
When considering which one or both systems to install, you should be aware of the following:
- Reverse Osmosis Systems Will Remove Salt from Salted Water. While a reverse osmosis system will remove salt from salted water, reverse osmosis systems are not as effective at removing salt as water softeners. So, if you have hard water and are looking to remove salt from your water, then a water softener is a better option.
- RO Water Is Not the Same as Softened Water. RO water has had impurities removed from it, while softened water has had hardness minerals exchanged for sodium ions.
- Water Softeners Are Not Required with a Reverse Osmosis System. While you do not need a water softener with a reverse osmosis system, if you have hard water, then a water softener can prolong the life of your reverse osmosis system filters. So, it is recommended that you use a water softener with reverse osmosis if you have hard water.
Conclusion
The decision on which system, or both, to install is up to you. Each has its unique benefits and both work very well together.
A water softener is a whole house system which will provide soft water to greatly decrease adverse health effects of hard water and protect your plumbing and appliances.
Written by Bob Victor
August 16, 2024
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